We use Australia Post for our shipping. Orders are generally shipped same day for orders before 12pm EST. If delays are expected we will contact you by phone or email as soon as possible. If you wish do not wish for deliveries to be market Authority to Leave, please make a note in the comments section while ordering that you wish for it to be left at the front door or suitable location. We can not assume reliability for lost or misplaced packages in this situation

Please refer to the table below for approximate delivery times from the day the order is placed to when it should be received.

Region Estimated Delivery Timeframe
New South Wales, Victoria, Queensland 3-5 business days
Tasmania, South Australia 5-8 business days
Northern Territory, Western Australia 7-10 business days


  1. If you wish to return product you will receive an unconditional full refund less postage expenses. The product must be unopened.
  2. Pluggers Australia Pty Ltd will not begin to process a refund or exchange until the returned goods are received and inspected.
  3. A refund can only be made to the credit card and or Paypal account used to make the purchase and will be for the product only.
  4. If you receive damaged goods or the incorrect product, Pluggers Australia will either reimburse you or the replace the goods at our cost.
  5. Any issues regarding returns may be directed to our email address


  1. All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Pluggers Australia cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
  2. Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.
  3. For more information on customs and duties charges, please contact your local customs office.
  4. Orders cannot be shipped via an expedited shipping method, such as Next Day or 2 Day.
  5. Orders are generally received within 7-10 business days from the ship date.


Pack & Track International - This is our standard international shipping method for 2KG and under. It is registered post with tracking.

Int'l Express Courier - International Express Courier has tracking and is a registered courier service. This is our fastest method of standard shipping.

Other - Pluggers Australia can arrange insured priority express orders for international orders over $750AUD. We advise this shipping method for difficult postal delivery zones.



New Zealand


China / Japan / Hong Kong / India / Korea / Taiwan / Indonesia / Malaysia / Thailand / Singapore / Vietnam


Canada / United States


France / Netherlands / Switerland / Germany / Norway / United Kingdom /Ireland / Spain / Italy / Sweden

Rest of the World

Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bhutan, Botswana, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Fiji, Finland, France, French Guyana, Gabon, Germany, Ghana, Greece, Guadeloupe, Guam, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kenya, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malaysia, Maldives, Malta, Martinique, Mauritius, Mayotte, Mexico, Monaco, Mongolia, Morocco, Myanmar, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, Niue, Northern Mariana Islands, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Pierre and Miquelon, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Syria, Taiwan, Tanzania, Thailand, Togo, Tokelau, Trinidad and Tobago, Tunisia, Turkey, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Vietnam, Zimbabwe


All amounts displayed on Pluggers Australia Pty Ltd are in AUD. All orders will be transacted in Australian dollars. The final amount is only an estimate and excludes any taxes, duties, levies or tariffs that may be imposed.


All prices shown on Pluggers Australia are in AUD . If you need a conversion to your local currency, please refer to or a similar website. Exchange rates change daily, and Pluggers Australia is not responsible for any loss incurred as a result of currency fluctuation. Please note that your credit card processor may charge you a conversion rate fee.